Public disclosure
Financial advice disclosure
Important information to help you decide whether Udrive Motor Finance is the right finance broker for you.
Who Provides This Information
- Trading name
- Udrive Motor Finance
- Legal entity
- Udrive Limited
- NZBN
- 9429046697530
- FSP number
- Contact Udrive for current registration details.
- Business address
- Online service. Contact Udrive by phone or email.
- Contact
- 0800 002 602 · info@udrive.co.nz
This information is provided by Udrive Motor Finance and is available in writing on request.
Licence Status
Contact Udrive for current financial advice provider and registration details.
Contact Udrive if you would like information about any licence conditions or service limits that apply.
Nature And Scope Of Advice
Udrive helps customers seek finance for vehicles and related assets. Our advice is limited to finance options available through the lenders we work with. We do not provide advice about investments, KiwiSaver, mortgages, insurance, tax, accounting, or legal matters.
The products we may help with include:
- Vehicle finance
- Motorbike finance
- Boat and marine finance
- Caravan and motorhome finance
- Related personal finance where available
Product Providers
Udrive gives advice in relation to finance products from particular lenders only. This may include:
- Avanti
- Finance Now
- Geneva Finance
- CFS
- Oxford Finance
Fees, Commissions, And Conflicts
Udrive's broker service is generally free to customers. If finance is arranged, Udrive may receive commission or other remuneration from the lender.
This creates a potential conflict of interest because Udrive may be paid by lenders. Udrive manages this by following an advice process based on the customer's needs and circumstances, by disclosing relevant remuneration, and by meeting the legal duties described below.
Lenders may charge interest, fees, repayment charges, insurance costs, or other amounts under the loan contract. Those costs are set by the lender and must be disclosed before any loan is entered into.
Complaints
If you have a complaint, contact Udrive first by calling 0800 002 602 or emailing info@udrive.co.nz.
Our complaints process and independent dispute resolution details are available on the Complaints page.
- Dispute resolution scheme
- Contact Udrive for current dispute resolution details.
- Scheme contact
- Contact Udrive and we will provide the current independent dispute resolution details that apply.
Our Duties
Udrive and anyone giving regulated financial advice on its behalf must meet the standards of competence, knowledge, and skill set out in the Code of Professional Conduct for Financial Advice Services. They must give priority to the client's interests, exercise care, diligence, and skill, and meet standards of ethical behaviour, conduct, and client care.